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Q 1. What is the warranty period of your products?
A      Warranty one years of most of our products. Psvane Acme Series tubes warranty is 2 years. Please send us email if you have any questions about products and our service, our email: esmart_hk@hotmail.com, or send us live messages, we will reply you as soon as possible.

Q 2. Which payment methods do you accept?
A      We accept payments through PayPal, Western Union, TT and Credit cards. Website is connected with paypal directly, if you want to pay by other way, please leave us message or send email, we will give you our bank information.

Q 3. Where do you ship the package from?
A     We ship from China to worldwide with tracking number by direct airmail, it takes about 9-21 days to most of the countries, if you can not receive the package in about 15 days, please contact us, we will check for you.

Q  4. How to track my items?
A    You can always check the tracking # of your orders in “My Orders”-“View Order Details”. 

Q 5.  How do you deal with custom tax?
A      We will declare the product's value according to customers request, but the price do not including any tax.

Q 6.  Can you do dropshipping?
A     Yes, please place order directly from our site, and tell us shipping address, we will not put our contact information. in the package.
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